Our 7-day Free replacement policy ensures your satisfaction with your personalised gift. While we understand that personalised items cannot be returned or refunded, we want you to be completely happy with your purchase. If you are not satisfied, please don't hesitate to contact us for a return or exchange within 7 days of receipt. We appreciate your understanding and support of our small business.

Our delivery time varies depending on the product and your location, but we usually ship within 6-8 business days.

We accept all major credit or debit cards, UPI and Cash On Delivery. our website is secure and all payment information is encrypted. So its safe to enter payment information on our website.

You can contact our customer support team through our email (Support@mekanshi.com ), or phone (18003097449). Our team is available to assist questions or concerns you may have, and we strive to provide the best possible customer service.